Social Media Intelligence (SMI or SOCMINT) is processed information, sourced from online social platforms and applications that facilitate and enable the collecting, monitoring, and analysis of up-to-date online sentiment and social commentary.  The rich and varied information available from social platforms may be live or historical, opinion or fact, text or multi-media, proprietary or crowd-sourced; depending on the data provided by each source, and an investigator’s ability to cross-reference the data across platforms and tools, a comprehensive profile of an individual, location, or event can often be built quickly and accurately.

To recognize, collect, and leverage the value of social platform-sourced information, research and investigative professionals must fully understand the limitations, restrictions, and legal implications of obtaining, and utilizing, such information in a manner that user privacy expectations, license agreements, and other legal limitations are not violated.

Social Media Intelligence & Investigation will introduce research and investigative professionals to a variety of essential tools and techniques necessary to locate, collect, and utilize social platform-sourced information, and introduce investigators to the considerations and implications of leveraging this type of information safely and appropriately.

Learn About

  • A variety of popular social networks and online communities
  • Effective cross-platform search techniques
  • Tools and resources for mining social intelligence
  • Identifying and critically evaluating information available from social platforms
  • Determining the reliability of shared content
  • Linking people, places, and things
  • User profiling, including usernames and pseudonyms
  • Using geo-location tools, such as geofencing and location-based search, to locate real-time and historical posts
  • Investigating posted images and videos
  • Live social media monitoring tools
  • Relevant legislation, case law, and policy
  • Privacy-awareness and how to protect your own online information
  • Best practices for documenting social platform-sourced content

Who Should Attend?

  • Investigators and Analysts
  • Researchers and Journalists
  • Law Enforcement and Government Officers
  • Public Safety and Security Professionals
  • Legal Practitioners
  • Information Specialists
  • Business Managers
  • Competitive Intelligence Professionals
  • Petrochemical and Pharmaceutical Reps
  • Manufacturing and Marketing Professionals
  • Regulators and Compliance Professionals
  • Finance Professionals
  • Insurance Providers
  • Fraud and AML Examiners
  • Human Resource Managers
  • Loss Prevention Officers
  • Debt Collectors
  • Non-Profit Organizations

Course Terms & Conditions

  1. Three or more delegates from the same company are entitled to a 10% discount. This discount is only applicable to the standard pricing.
  2. Registrations are confirmed with written confirmation via email. Should the delegate not receive an email, it is the delegate’s responsibility to contact TII to confirm their registration.
  3. Payment must be received in full in advance of the course.
  4. Cancellations received 30 days before the course date will receive a refund, less a $50 administration fee. After this date, the full fee must be paid, but substitutions may be made at any time.
  5. TII reserves the right to cancel or change course dates, instructors or conditions without prior notice.
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