Insurance fraud is the intentional submission of an insurance claim in which the claimant exaggerates or falsifies loss, whether physical or monetary, for their financial gain. While there is little doubt that insurance fraud costs insurance providers millions in claims that are paid out annually, customers also bear the burden with continually rising premiums.

Many insurance companies across North America have increased their spending on investigating fraudulent claims, with much of the burden falling on insurance investigators and case managers. In 2017, the Insurance Corporation of British Columbia (ICBC) investigated over 16,000 claims, of which more than half were found to be fraudulent. A recent survey conducted by ICBC found that 10-20% of claim costs stem from fraud.

Investigating Insurance Fraud Online will enable investigators, case managers, and other fraud-prevention and insurance professionals to effectively use the internet as an investigative tool in order to locate case-specific information, both quickly and efficiently, reducing the time and resources expended on everyday investigations.

Learn About

  • Challenges facing insurance investigators
  • Recognizing flags and indicators online
  • Deconstructing limited information
  • Secondary and tertiary keyword development
  • Investigative approaches and methods
  • Online data migration and longevity
  • Current trends in the use of social networking
  • Organizing and presenting social media results
  • Applying photogrammetry and imagery analysis
  • Developing ‘The Circle of Acquaintances’
  • Determining reliability of information posted online
  • Capturing, organizing, and storing web-based evidence
  • Reporting investigative findings
  • Other techniques for analyzing online information
  • Examples of fraud and indicators from real cases

Course Terms & Conditions

  1. Three or more delegates from the same company are entitled to a 10% discount. This discount is only applicable to the standard pricing.
  2. Registrations are confirmed with written confirmation via email. Should the delegate not receive an email, it is the delegate’s responsibility to contact TII to confirm their seat.
  3. Payment must be received in full in advance of the course.
  4. Delegates are responsible for their travel expenses in traveling to the course, including hotel accommodations. All travel and accommodation arrangements should be made by the delegate.
  5. Cancellations received 30 days before the course date will receive a refund, less a $100 administration fee. After this date, the full fee must be paid, but substitutions may be made at any time.
  6. TII reserves the right to cancel or change course dates, instructors or conditions without prior notice.
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