Social Media Intelligence & Investigation

Social Media Intelligence (SMI or SOCMINT) is processed information, sourced from online social platforms and applications that facilitate and enable the collecting, monitoring, and analysis of up-to-date online sentiment and social commentary.  The rich and varied information available from social platforms may be live or historical, opinion or fact, text or multi-media, proprietary or crowd-sourced; depending on the data provided by each source, and an investigator’s ability to cross-reference the data across platforms and tools, a comprehensive profile of an individual, location, or event can often be built quickly and accurately.

To recognize, collect, and leverage the value of social platform-sourced information, research and investigative professionals must fully understand the limitations, restrictions, and legal implications of obtaining, and utilizing, such information in a manner that user privacy expectations, license agreements, and other legal limitations are not violated.

Social Media Intelligence & Investigation will introduce research and investigative professionals to a variety of essential tools and techniques necessary to locate, collect, and utilize social platform-sourced information, and introduce investigators to the considerations and implications of leveraging this type of information safely and appropriately.

Learn About

• A variety of popular social networks and online communities
• Effective cross-platform search techniques
• Tools and resources for mining social intelligence
• Identifying and critically evaluating information available from social platforms
• Determining the reliability of shared content
• Linking people, places, and things
• User profiling, including usernames and pseudonyms
• Using geo-location tools, such as geofencing and location-based search, to locate real-time and historical posts
• Investigating posted images and videos
• Live social media monitoring tools
• Relevant legislation, case law, and policy
• Privacy-awareness and how to protect your own online information
• Best practices for documenting social platform-sourced content

Who Should Attend?

• Investigators and Analysts
• Researchers and Journalists
• Law Enforcement and Government Officers
• Public Safety and Security Professionals
• Legal Practitioners
• Information Specialists
• Business Managers
• Competitive Intelligence Professionals
• Petrochemical and Pharmaceutical Reps
• Manufacturing and Marketing Professionals
• Regulators and Compliance Professionals
• Finance Professionals
• Insurance Providers
• Fraud and AML Examiners
• Human Resource Managers
• Loss Prevention Officers
• Debt Collectors
• Non-Profit Organizations